Ford Pickup & Delivery

Let us pick up and return your vehicle when it needs service.* It’s part of You Mode. The convenience of owning a Ford. Made just for you.
Schedule Service

Disclaimer

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We'll pick it up.

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We'll service it.

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We'll drop it off.

At Chaparral Ford, We Make it Easy

Owning a Ford gives you access to a host of benefits, including complimentary Ford Pickup & Delivery.* We will pick up your vehicle, service it, then bring it back. Just tell us when and where. For further questions, just ask.
*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

Ford Pickup & Delivery is Complimentary

The next time you need service, we will make the round trip for you. No need to drive to or from our dealership.* You can even schedule service right in the FordPass App.**

*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

**FordPass App, compatible with select smartphone platforms, is available via a download.
Message and data rates may apply.

Schedule Service

FREQUENTLY ASKED QUESTIONS

A loaner vehicle may or may not be available. Alternative options may be offered as well. Just ask when you schedule your service.

Every service is different. At Chaparral Ford, we will discuss timing when you book your appointment.

Phone, text or email, however you like.

Yes.

All warranty and customer-pay repairs are eligible, as long as your vehicle is drivable and not part of a roadside collision. Does not include parts or repair charges.

Check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.

Some restrictions may apply. Just call us to find out.

Not at this time.

Just call us for all billing and payment questions.

Yes! All rebates and special offers apply.

Just contact us at 830-455-7900.

Not a problem! Just contact us for more information.

At Chaparral Ford, we’re happy to answer any questions at 830-455-7900.
*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.